You can save your designs and use them for different products (and colors) that you can keep adding to your shopping cart to place only one order. Now, if it helps you in any way, feel free to place different orders for different products or designs (and preferentially let us know about it).

Yes! We will use a DTG process, though. Actually, 24 is the minimum (per design) that we could screen-print: any order below 24 (again, per design) we would exclusively print directly to the garment (DTG).

Starting from two pieces, the price automatically drops.

Unfortunately, no. No can do!

During all these years, we have worked with virtually all the suppliers out there. So far we have only advertised to the ones you see on this site since we are just beginning this e-commerce adventure. But please stay tuned, we too are looking forward to offer all the best options on the market. Now, If you have one on mind, do not hesitate about asking us: we can probably get you a price quote.  

Save your design and then select product to choose a different color from our catalog.

Tell us about it. We will see what we can do.

We extremely value your intellectual property and recognize it as entirely yours throughout any acquisition of any of our services. All the standard legal measures are put in place. You can also visit all our legal information listed below this page.

You already got it. The more you order the less you pay.

The privacy of your purchase is completely backed by Authorize.net (our merchant engine).

Not featured on our online store. If you have something in mind, shoot us an e-mail.

Make sure you get your notification of payment. We will contact you if we have questions and/or once we are ready to ship your order.

Shouldn't take longer than a few minutes.

No, not on any services we normally offer (shipping outside the US is, for example, an additional service that would generate extra fees).

Not for now, but let us know about your specific case.

Absolutely yes.

Sorry, no. Nice try though!

Most likely you would have to check with your bank/banking service. We would still like to hear about it and see how we can help.

We will keep you updated. Feel free to contact us too.

We have an ASAP oriented way to work. The earlier you contact us the better chances we can do something regarding changes on you design/order.

If we notice something is not quite right, we prefer to wait until we have checked with you first. So if you receive said notification is because you will hear from us soon.

Yes, let us know asap since it might be already on the way.

We can do it, just let us know ASAP or, even better, at the very moment of placing your order (at least a note, or a couple of lines via e-mail). Otherwise, we will ship it to the address specified on your order.

USPS mostly but we can use another service if it shows as a better option.

We know, we know! Other similar services will ask you to pay a little extra to get your goods delivered 'sooner'. With us that is a given! We understand time is money. We've always been and always will be a time oriented company. We guarantee we want you to have your apparel as soon as possible, and we work efficiently in order for that to happen. So basically, what for other companies is a "rush order" or a "fast delivery service" for us is the norm.

Email us all of the details immediately. Please note that some orders using first class USPS, UPS and Fedex mail will not have tracking numbers.

It sounds like a good deal for us, doesn't it? Unfortunately, for logistics and safety reasons we can not do it. Most we can do is to arrange everything for you to pick your order at a or UPS, Fedex and USPS site.

The classic, durable and trusty folding carton box.

It could sound like we are bragging but check out the printing excellence, the fidelity to your design and how vivid the colors look with our professional screen-printing. It's not a bad idea to inspect all the pieces making sure each one looks as good as the previous one. Since you are at it, confirm that the apparel itself does not have any defects.

Normally our delivery services will keep the package and reprogram a delivery time. We advise you to get a hold of them to make sure they will not miss you again. And of course, don't hesitate about contacting us if you need our help.

Yes, someone else can sign for it.

If such a regrettable situation presents, contact us right away so we can solve it. We assure you we work with the highest quality standards and with true passion for our profession.There are so many different situations that can happen during the production, packaging and shipping processes that could potentially cause damage to the final product, unfortunately. While we closely inspect the whole process to avoid such situation, there is always a small possibility. Within our working ethics, we recognize the importance of owning up to one's mistakes, both to learn and to find a solution and a positive outcome.

Contact us immediately, we will be more than willing to correct any mix-up on our end.

We are in constant improvement, so we definitely would like to hear about it. Not only because it would help us, but also because one of our main mottos is our client's satisfaction. And hey! If we can do something, we will. Undoubtedly.

Honestly, we very rarely see ourselves in the need to handle refunds (we guess we can be proud of it, perhaps). So in the given case, each situation would be treated uniquely, always with the best intentions and our client's interest in mind.

We are constantly looking for exciting new projects and to expand. So yes! Share any collaboration idea with us, we will consider it.

Yes! As a matter fact, please do! You can use #factory1direct in both Instagram or Facebook and we guarantee you will get our attention.

We are sure they will.